Phone Company Woes

I will now vote for the Candidate who promises to dismantle MCI.

Last week, I was looking over my regular phone bill with AT&T. Although we use our cell phones for almost everything, we still maintain a land line for back up, annoying calls, to prevent giving out the cell, and for faxes. I realized that we have been paying 6 bucks a month for call waiting since who knows when, so I called and cancelled it. That went fine and my candidate can leave AT&T alone.

Well, MCI, who is our Long Distance Carrier on our land line, must have gotten wind of this, because within a week, they sent me a post card advising that there will be a minimum charge of. . . you guessed it. . 6 bucks a month. Since we only use the long distance service for out of town faxes, we agreed to just cancel it. That's when the fun began. I called. . pushed all the buttons. . didn't have my bill handy so I didn't know my account number. . and was told that due to a "high volume of calls" my wait would be 30 minutes. Um. . I don't THINK SO. So I went on line. We'll you must go to the account manager and you must have a PIN to do that which takes at least 10 days for them to mail it to you. So today I called again, armed with my Account number. I pushed the buttons, gave the computer my account number, and was told. . you guessed it. . "due to the high volume of calls your wait time will be approximately 30 minutes."

Does Kafka work for MCI??????